OVERVIEW
Welcome to this course about answering the telephone at work. Here, you will develop English language skills to answer the telephone promptly and professionally in your Manitoba workplace.
Answering the telephone is a valued workplace skill. In this course, you will develop vocabulary and new language skills. You will learn how the telephone is used in the Manitoba workplace, as well as common standards for answering the telephone at work
In addition to information, this course contains resources to help you learn:
- Glossary
- Audio dialogues
- Practice exercises
- Language lessons
Developing good telephone skills will help you communicate effectively with clients and co-workers in your workplace.
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